For questions on the status of an existing order

For registered customers view orders on the View Order History page. Guest shoppers can view orders at Track My Order. You can also contact your dealer for additional order details.

Ford Customer relations:fordcrc2@ford.com

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To find a dealer to shop with

Your shopping dealer can help you if you have questions about what parts to buy, technical parts information, your orders, or volume pricing.

Select a Shopping Dealer

Can't find the right parts in our online catalog?

Please note that this website is currently in the pilot phase and only a limited number of parts are available for sale online. If you do not find the part you are looking for please contact your selected dealer.

Your dealer can assist you in finding the correct part for your vehicle. Please call or email your dealer for questions related to part applicability, pricing, order status, parts availability, catalog questions, vehicle or part specifications or order issues. Go to Dealer Locator for part detail questions.

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We are always looking for ways to improve the shopping experience at FordParts.com. If you have comments on how the site works or would like to report an issue please send your comments or questions to the webmaster by clicking the link below.

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Ford South Africa Corporate head office is located at:

Ford Motor Company of South Africa

Simon Vermooten Road

Silverton, Pretoria

P.O. Box 411, Pretoria, 0001, South Africa